B360 General Questions

We approach our initiatives from a community-based perspective which recognizes the strengths and potential within the communities. Working in the context of a humanitarian crisis, success for B360 means working ourselves out of a job; that is to say, ensuring that ownership of the systems and solutions we help develop will ultimately be in the hands of refugee communities, so they can continue supporting themselves sustainably.

As a social enterprise, we are not limited by constraints that may apply to traditional NGOs, such as having our funding tied to a donor’s needs and criteria. This allows us to direct our energy, time, and resources where they can make the most impact. As a small and mighty team, we are able to dedicate more time to direct engagement and the exploration of innovative and pioneering approaches to refugee support solutions.

How do you decide who is considered a refugee?

Refugees are people who have been forced to flee mistreatment or persecution. We use the internationally-accepted definition* of a refugee, and we also consider people who may be in similar circumstances, but do not fulfil legal criteria or do not have access to legal protection. This may include people forced to flee situations such as climate displacement and disasters, and those who have lived experiences as a refugee. 

*as articulated by the 1951 Convention Relating to the Status of Refugees and its 1967 Protocol, the Organisation of African Unity Convention Governing the Specific Aspects of Refugee Problems in Africa (the 1969 Refugee Convention); the 1984 Cartagena Declaration and the 2009 Kampala Convention.

We adhere to a strict safety and security protocol. You can learn more about our policy here: https://borderless360.org/index.php/privacy-policy/.

We do not accept donations for our work; however, we are on the lookout for collaborative partners (add link to Partner’s page) to grow our community and work together on our various projects. Do reach out to us at hello@borderless360.org and we will be happy to discuss this further.

Our first points of contact are often organisations who are in direct contact with refugees and their communities — we’re very fortunate to have members within our broader B360 network with years of experience on the ground and can facilitate this. However, we are also reaching out independently to refugee communities and/or organisations who might be more underserved or under-represented. If you know of an organisation or individual who could help link us up, please contact us at hello@borderless360.org.

1) We believe that no act is too small to count. Even a conversation with a peer about refugee rights is a great first step towards raising awareness. Awareness can help evolve the narrative and move us towards a more just and inclusive world.

2) Educate yourself and others responsibly. While there is a great deal of material about refugees and the humanitarian crises in the mass media, not all of them have been created equal. Diversify your research, check your sources, and ask if the people in the stories have been represented fairly. This can greatly help change the narrative and conversation around refugees and move us towards a more just and inclusive world. 

3) If you are in a position to do so, volunteer your time, expertise, or money. There are many organisations and charities worldwide who will benefit greatly from your support — we are always happy to recommend names for you to get in touch with but do note that our list is far from exhaustive. Without legal status, refugees are often blocked from accessing essential livelihood tools such as bank accounts. Sending money to individual refugees can be a challenge, but if you are already in direct contact with the individual, it is best to ask them for their preferred mode with which to transfer the funds. Another could be to contact a local NGO in the country to ask if it would be open to facilitating the transfer of funds to the individual refugee. Unfortunately, B360 is not in a position to facilitate such transactions, but we do urge anyone looking to do this to conduct the necessary research, and to exercise caution and discretion always so as to prioritise the refugee community’s safety.



Typically, yes. If you are interested in working with us to implement an initiative somewhere, then that would require funding. However, we are happy to fundraise in partnership when there is a strong concept, and we have done this successfully.